OPI Services Whetstone’s Operations Process Improvement (OPI) Suite builds organizational efficiencies and effectiveness through the provision of In-depth subject matter expertise and interim management resources. Operations Process Improvement: Focuses on identifying and assessing the processes and systems critical to the ongoing success of your business to ensure they are operating optimally and providing you with a competitive advantage.
“Enhances Performance” by partnering with your team in pinpointing opportunities to eliminate waste and redundancy, improve timeliness and leverage efficiencies of scale in your business. Samples of previous projects include: Appeals and Grievances Work Flow Identification and Process Improvement Supply Chain & Inventory Management Process Improvement Quality Improvement Initiatives for NCQA and JACHO Perioperative/ OR Surgical Suites Performance Improvements Customer Call Center Operations Recruitment and Retention Process Improvements Performance Management Systems Unique enterprise-wide process initiatives Interim Management & Consulting Services: Whetstone’s consultants have a minimum of 20 years executive level experience and provide a trusted source for human resources, healthcare payer and healthcare provider operations management on an interim, cost effective basis. |

